Contact Us & Support
At Pin-Up Hockey, we’re committed to delivering a seamless and enjoyable experience for ice hockey fans and betting enthusiasts alike. Whether you have a question, need guidance, or want to share feedback, our team is here to help. On this page, you’ll find everything you need to know about reaching out to us and getting support for your Pin-Up Hockey experience.
Why Contact Us?
We understand that your experience on Pin-Up Hockey matters, and we want to ensure you have all the tools, information, and assistance necessary to make the most of our platform. Common reasons to reach out to us include:
- Support with Betting Features: Need help navigating our lineup optimizer or understanding specific betting rules? We’re happy to assist.
- Technical Issues: Encountered a glitch or difficulty using the platform or mobile app? Let us know so we can resolve it promptly.
- Account Inquiries: Questions about your account, bonuses, or promo codes? We can provide clarity.
- Feedback and Suggestions: We value your input and are always looking to improve. Share your thoughts with us!
How to Reach Us
We’ve designed our support system to ensure you can connect with us conveniently and receive timely assistance.
1. Help Center
Our Help Center is the first stop for any questions or issues you might have. It contains a comprehensive library of FAQs, step-by-step guides, and troubleshooting articles. This resource covers everything from understanding betting options like same-game parlays to leveraging tools like the lineup optimizer.
Simply search for your query in the Help Center to find relevant answers quickly.
2. Live Chat
For immediate assistance, use our live chat feature, available directly on the website or app. Our support team is online 24/7 to answer your questions, guide you through features, or troubleshoot technical issues.
To start a live chat session:
- Look for the chat icon in the bottom-right corner of the website or app.
- Click on it to open the chat window and connect with a support representative.
3. Contact Form
If your inquiry requires detailed information or isn’t urgent, you can use our contact form. This ensures that your message reaches the right department, and we can provide a tailored response.
To submit a contact form:
- Visit the “Contact Us” section on our platform.
- Fill out the required fields, including your name, topic, and a brief description of your query.
- Attach any relevant files or screenshots, if applicable, to help us better understand the issue.
- Submit the form, and our team will get back to you within 24 hours.
4. Community Forum
Join our Pin-Up Hockey community forum to connect with other users, share strategies, and find answers to common questions. Moderators and experienced users frequently contribute valuable insights.
Tips for a Quick Resolution
To ensure your inquiry is handled efficiently, follow these tips when reaching out to us:
- Be Specific: Clearly explain the issue or question you have. Include any relevant details, such as the type of bet, tool, or feature involved.
- Provide Screenshots: If you’re reporting a technical issue, attaching screenshots can help our team identify and resolve the problem faster.
- Check the Help Center First: Many questions about betting rules, promo codes, and account management are already answered in our Help Center.
Common Topics We Can Assist With
Here’s a quick overview of the areas where we can provide support:
- Betting Rules and Strategies: Need clarification on over/under bets, anytime goalscorer rules, or same-game parlays? We’ve got you covered.
- Technical Assistance: From login issues to app performance, our team is equipped to address any technical difficulties you may encounter.
- Bonuses and Promo Codes: Questions about using a Pin-Up Hockey promo code or understanding seasonal offers? Reach out for guidance.
- Account and Payment Issues: Whether it’s updating your profile, tracking transactions, or resolving deposit/withdrawal concerns, we’re here to help.
Your Feedback Matters
At Pin-Up Hockey, we strive to create a platform that meets the needs of every ice hockey enthusiast. Your feedback plays a vital role in helping us improve and enhance our services. If you have suggestions for new features, additional betting options, or ways to make the platform better, we’d love to hear from you.
Privacy and Security
We value your privacy and take all necessary measures to ensure your personal information is protected. When reaching out to us, you can trust that your data will be handled with the utmost care and confidentiality. For more details, refer to our Privacy Policy, available on the platform.
Final Thoughts
Whether you’re new to Pin-Up Hockey or a seasoned user, our dedicated support team is here to assist you every step of the way. From resolving technical issues to helping you master the art of hockey betting, we’re committed to providing a top-notch experience.
No matter the nature of your inquiry, we encourage you to reach out to us whenever you need assistance. Our goal is to ensure that your journey with Pin-Up Hockey is as enjoyable, seamless, and rewarding as possible.
Let’s stay connected and keep your passion for ice hockey alive — both on and off the rink!